Thwack 2015 Calendar
Since the customer service week is having some really great submissions in the still and video categories, why don't we have a contest to create the OFFICIAL Thwack 2015 calendar? Submissions could be...
View ArticleConverting Physical Database Servers to Virtual Machines
I’m in the middle of tough project right now, a large client is trying to convert a large number of physical SQL Servers to virtual machines. They’ve done most of the right things—the underlying...
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New Super THWACK! Brothers
Coming to NES, Winter of 2015 ! There's nothing this team can't "FIX" when using the Thwack Hammer!
View ArticleNTA v4.1 RC1 Now Available
It is my pleasure to announce NTA v4.1 RC1 is now available. Check out the announcement in the NTA RC forum for screenshots: NTA v4.1 RC1 Now Available You can grab the bits now in your customer portal.
View ArticleUrgent Need:: Solarwinds Expert || Santa Clara, CA
Hi,Hope you are doing good,Please find the job description below for my direct client requirement. Please reply me back with updated copy of resume, rate and contact number.Title: Solarwinds...
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Presenting an All-Star Trilogy...
Ideal Integrations presents for your consideration for the Customer Service Week: A SolarWinds Contest "Brilliant! The visual effects are just brilliant!"-THE MOVIE BLUFFS "It's a stunner. This is a...
View ArticleLog time lengths
How long do you keep your logs for? The answer can vary wildly depending on the industry you work for. As an example, most VPN providers specifically note that they do not hold logs, so even if a...
View ArticleDNS security monitoring
DNS security is vividly discussed topic in IT world. How do you need to deal with it in your company?
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Orion API via PHP
One of the things I have been tasked with doing is understanding the API to see if we can use it for some of our reporting. I reviewed the Orion API documentation and there aren’t any PHP examples. I...
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QoE is starting a ruckus at my meetings!
Here is the dashboard. With numbers like this off of my WAN I really need to find out what is broke!! RT
View ArticleNode Status update via Universal Device Poller (UNDP)
As an example let's say that you have a device at a remote site that is being monitored by Solarwinds. These particular devices are being monitored via SNMP but they do not report/have cpu, hard disk...
View ArticleApply New Application and Services Ports for only New DATA and not old DATA
Is there a way when you create a new defined Application and Service Ports that it will only update data for new traffic coming into NTA. I am saying this because every-time I create a New Defined...
View ArticleImprove Email Template UI
We have many request types for several different clients. Each client would like different email templates. The UI for managing email templates is challenging when managing many templates because the...
View ArticleFEATURE REQUEST - Link any tickets
This has come up a lot in the old forums. But I don't see it here in the new forums. Webhelpdesk adopts ITIL standards already and is able to link problem tickets to incident tickets. However, I would...
View Article"Search for nodes" in the header
It would be nice to be able to place the "Search for nodes"-component or a similar one in the header of the orion-website.Maybe just under "username" and "settings". We use search often so it's nice to...
View ArticleIPAM - Multi-Add Function for DNS and DHCP Servers
All, I have been working with a Client that has a DHCP/DNS server at every remote location. When trying to add these into IPAM, it is painful, because we can only add one server at a time. It would be...
View ArticleAbility to link tickets
Request the ability to link tickets (parent with children) regardless of the ticket type. Need to be able to link multiple service requests tickets without changing the ticket types to problem &...
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Sandman Jester
Is the Sandman Jester in the Adventures of Thwackman unnaturally creepy?https://thwack.solarwinds.com/ideas/4565
View ArticleWhat is the best way to protect sensitive data from USB attacks?
News of a huge security flaw, BadUSB, allows simple USB devices to be turned into malicious cyber weapons.We wrote last week about USB device risk but this new development means your organization's...
View ArticleURI link to Group or member name
Pretty much like using the node ID in other reports, where you can select the node in a report, and it displays the node details...I'd like to link the Group/member web URI to the Group/member name in...
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