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Issues opening a support case on Solarwinds web site

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Hello all,

 

I am attempting to open a support ticket with Solarwinds via the customer portal. When I navigate to the page to submit the ticket I am directed to complete a form and submit to have a ticket opened. The issue I am experiencing is certain fields on the form are not displaying correctly (for me at least), I am seeing the following:

 

20130822_OrionSupportTicket_webissue.jpg

 

I mean its cool and all that these fields are required, but uhhh, what information do I enter here?

 

It could be a setting on my browser but all other pages in the customer portal seem to be working and displaying information just fine...

 

My apologies if this post is not in the correct location.

 

Best regards,

B


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