I am running SAM 5.5 and used the default template included that shows a critical status whenever a printer is reporting out of paper that is used on the print server. I would like SAM to also be able to distinguish between different printers (about 30 on this print server), and using WMI explorer it seems this should be possible. I am new to modifying templates, and I don't know how I would go about modifying this built-in print server template to be able to detail which printer on this print server is out of paper. How would I start? Am I on the right track? What/how do I modify this? Thanks for any help!ervercation
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