When did you get your first computer?
I realize now I was lucky when I was a child. My parents went out of their way to get my siblings and I a IBM PCjr in 1984. My brother and I promptly took it completely apart which almost gave my...
View ArticleThwack 2015 Calendar
Since the customer service week is having some really great submissions in the still and video categories, why don't we have a contest to create the OFFICIAL Thwack 2015 calendar? Submissions could be...
View ArticleWidget != Trend
Hi,we have separate dashboards for each cluster. One widget on the dashboard should show the distribution of guest families in each cluster.The following picture shows the output of the trend I've...
View ArticleMy WHD clients are employees, customers, partners...?
WHD is surely flexible and you can use it for IT support, as a generic company-wide help desk, for customer support, for managing partners, your fitness centers or manufacturing process (seriously we...
View ArticleIRS Computer Tips. How do you ensure your company's emails are safe?
Seeing as how the IRS had seven key hard drive "crashes" recently and coincidentally canceled their backup service at about the same time, I was thinking thwack may be able to offer some tech tips. So,...
View ArticleIs your inbox growing out of control?
I expanded all my Outlook folders and was amazed at the size and number of folders I have created. So the question is: Is your inbox growing out of control?
View ArticleGreatest Invention Ever!
There are countless important inventions. Only ten are allowed here, so...I know you lot are creative, and I did only play the basics so... (I voted for cuticle remover. Why? Because the cuticle is...
View ArticleThe Magic Of SQL Scripts: Automatically Update World Map Points Based On...
< BACK TO TO THE MAGIC OF SQL SCRIPTS SERIES LIST Challenge: At present moment (NPM v11) it is not possible to automatically handle nodes placement on the mapIn the future (NPM v12) it will be...
View ArticleAn Overview on Thin Provisioning
Whether it be at work or in my personal life, I like to plan ahead and be readily prepared. Specifically, when it comes to allocating storage, you definitely need to strategically plan your allocation....
View ArticleBrocade Zoning Support in the VSAN tab
Currently, NPM provides detail for VSAN (Cisco proprietary) but cant provide details of Brocade zoning which is similar.As described in Brocade Zones Support , please add support for other zoning...
View ArticleFibre Channel Switch error statistics per port in Storage Manager
Currently in STM (5.7) there are port error statistics interpreted per switch only - one error counter value for the whole FC Switch.So also the Threshold and Alert settings are only possible on Switch...
View ArticleHow do you gather your reports?
In my current position, I work with a new client almost every week. This exposure has shown me a couple of things about how clients are using reports. Generally speaking, they fall into one of two...
View ArticleRemember last settings
Since Storage Manager has a woefully short login timeout by default, and since we were told by support to reset it to default after we increased it, I would love it if Storage Manager could remember...
View ArticleDynamic Script paramters and environment variables
The ability for STM to execute scripts as a part of a schedule and in response to events can be useful. However this often requires careful planning and can be limited. I would like to see an increase...
View ArticleAdd DATASTORE NAME field in Disk performance report
Presently when I want to create a report with the disk performance on my VMware structure I have more choice fields who can be select example: DISK ID but I need DATASTORE NAME, the same that I have in...
View ArticleAdd support for Adaptive Optimisation in HP 3Par Arrays
Please could you add support for reporting LUN sizes correctly that are part of Compact Provisioning Groups in a 3Par Array that has Adaptive Optimisation enabled. Currently, any LUN that takes part...
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