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Agent needs credentials to install

When installing the agent manually, it prompts for credentials.  I want to clarify what these are used for. 1. Do I need to provide the agent with credentials that have local admin rights (in order for...

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UDT Support of Cisco ASA

All, It would be nice to use other technologies like SSH to gain information to be used in UDT from devices like Cisco ASA's that don't support the native method of SNMP to gather this type of...

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Show speed/duplex and negotiation status

I would like to be able to identify the speed/duplex on ports and whether the setting has been forced or auto negotiated.  At the moment is that I am trying to determine which desktop PCs and switch...

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Admin Rights for Adding Node??

Hi, have just installed SAM (latest version) and imported domain account into SAM.Have provided admin rights and all other management access to selected accounts, however these accounts are unable to...

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It's Techies Day & Virus Appreciation Day on Friday, October 3rd! How will...

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I am looking for a tool to compare running configs on cisco routers? I want...

I am wanting to be able to compare running configs across multiple routers concurrently.  The doc I can find says it can do it, but everything I can find compares running to startup.  Any answers to...

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IP SLA What, Why & When?

I briefly touched on IP SLA in one of my previous posts, and I wanted to spend a bit more time on this topic simply because IP SLA is a very powerful tool for monitoring the health of your VoIP...

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Which image do you prefer?

Below are two options we're considering for the next launch of Firewall Security Manager.  We're looking for the community to chime in and let us know which image resonates more with you.  Feel free to...

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To the cloud!

Private, Public, Hybrid, Infrastructure as a Service, Database as a Service, Software Defined Datacenter; call it what you will but for the sake of this post I’m going to sum it all up as cloud.   When...

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What's the worst thing you can say to a SysAdmin?

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Support for NetApp OnTAP 8.x Cluster Mode

Currently STM only supports OnTAP 8 in "7 Compatibility" mode. I see mention of STM supporting OnTAP 8, however it would be good if this support covers Cluster mode.

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Support EMC VNXe Arrays

Unlike the EMC VNX, the VNXe is not supported by the EMC SMI-S provider, so Storage Manager does not support it.

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Agentless End to End Visualization Support

Please make it possible. It is impossible for us to install agent on every system. It was on the roadmap before. Storage Manager - What we are working on...

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SLA Groups Availabilty Reports

Hi all, am wondering if it is possible to report from a Group perspective but provide the availability from a Node??Am new to SAM and have not mastered the report writing concept, so what I am...

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Need a Regional Average report

I'm not a SQL guru, so I would really appreciate the help of the community on this one. I have all of my nodes assigned to a Region and my manager wants to see a report showing the average availability...

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LUN GROUPS SUMMARY Storage Reporting

It would be nice for LUN Groups Summary to have a view with the LUN GROUPS side by side for comparision.

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FAQS linked to multiple request types

Allow FAQs to be linked to multiple request types. Currently FAQs are associated to only one request type. For certain request type structures in some organizations, this does not work well. We...

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pause or stop Solarwinds while in maintenance?

A quick search didn't produce a quick answer: if I intend to do firmware, driver, Windows updates that will require a restart or two on the Solarwinds server, how do I pause the thing, i.e. stop...

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Ticket Approval from Technician Interface

http://forums.webhelpdesk.com/forums/comments.php?DiscussionID=98This has been a much requested feature on the forums since 2009. In the places I have set up WHD, we have set up the approvers section...

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Web help desk - Calendar

As the Applications Administrator for SIL International's Web Help Desk I have request for an extension of the features in the WHD Calendar.1. When a Tech puts a ticket on the calendar is usually so...

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