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FEATURE REQUEST - Make Sub-Types Optional on Ticket Creation

I submitted a case number: 553599I was setting up our new install and was looking for an option to make Sub-Types optional when creating a ticket.I'm thinking having a check-box on the parent or child...

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Nagios active discount code

FYI: If anyone else is attending the Nagios world conference this year, the discount code "JOE" just worked for me. Saves $100 off.

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PowerShell Output to Email Alerts

Can a PowerShell script be used to pass information into my email alerts, much like the way you can use the ${Notes} variable together with SolarWinds.APM.RealTimeProcessPoller.exe to include top...

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WHD Asset Report - Assets with ticket history

Currently there is no reporting feature that allows for WHD Asset Reporting.  It would be nice and very helpful to be able to report on Assets that have assigned ticket history.  Asset Report - Ticket...

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Winning The Loser's Game of Information Security

"In a winner's game, the outcome is determined by the correct actions of the winner. In a loser's game, the outcome is determined by mistakes made by the loser". -- Charles D. Ellis  In 2013, New York...

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Why does "Top Indexes for Database (XX)" periodically go into unknown state?

I believe this might be similar to APPINSIGHT for SQL - Unknown status for Top Indexes .etc but it has nothing to do with the logon setting.  Essentially, on a very regular basis the Top Indexes...

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Favorite clone?

Which clone is your favorite of the known ones? In case you aren't familiar with the source:About the Show | Orphan Black | BBC America

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Public sector – earn 250 thwack points for a 10-minute survey!

“There’s an app for that” is truer than ever these days, and many government agencies are finding opportunities to use more and more apps in their missions and day-to-day operations. As public sector...

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Asset Reporting

There currently is no way to create reports for Assets. It’d be nice to introduce asset reporting. You could start with• Pie chart of platform percentages and counts. (Mac, PC, Linux, Unix, etc.)•...

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Deep Packet Inspection - What's it for?

In this series of blogs I’m going to explore some of the use-cases for deep packet inspection on the network and types of devices that use it. I’ll also cover some of the common caveats for each...

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Single site creation in SolarWinds

HelloI'm very new to SolarWinds which we have installed within the Catholic organization in Australia. SolarWinds install is DEFAULT meaning EVERYTHING is turned on and is very convoluted and...

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Did you run into any issues with the database merge in Orion 7.3?

We will be upgrading soon from NCM 7.2.2 to 7.3. In 7.2.2 and prior, the NCM database is separate from the core Orion database. In 7.3, they are merged. Before we upgrade, we would like to understand...

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How do I download Kiwi Syslog free edition?

The download link appears to be broken and just loops me back to compare the free vs commercial edition.  Thanks.

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Where will Lebron James sign for 2014-15?

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thwack Monthly Mission - July 2014

Join me with a sigh of relief because the thwack Monthly Mission has returned!  Hopefully everyone had a relaxing weekend, and for those of you in the U.S.A., hoping you enjoyed an extended weekend for...

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World Cup Winner . . .

The most important poll even i think...Who has the best chance of winning? grantallenby

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Cable Management, in Theory and Practice

Hey all, Just wanted to get everyone's best tips & tricks for cable management and general network technician help. Thanks!

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Our website is slow – Not my problem response

Imagine starting your day in your “war room” with folks from different parts of the IT organization.  Your teams have been assembled to deal with the typical “Our website is slow…” comments from...

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Ability to customize the notification email templates

I don't see this explicitly requested anywhere - although it's suggested by a couple of other ideas - so I'll say it: would be great to be able to edit the wording of the notifications to suit our...

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dynamically / automatically adding objects on a map in network atlas (based...

may be niche, but i'd love to be able to create a map using dynamic queries and have it add objects to the map; Obviously you would have to use well planned naming conventions, etc.example:  our switch...

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