We use Lansweeper in our network
I would give my techs a direct link to Lansweeper dashboard.
The url should be like:
http://lansweeper/quicksearch.aspx?q=client@email.com
or
http://lansweeper/quicksearch.aspx?q=computername
The idea is to add a custom field like "http://lansweeper/quicksearch.aspx?q=[variable]" for client and assets.
Do you have any advice?
Thanks