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IIS monitoring not seeing some performance counters

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I am using the IIS template to monitor a couple of web servers.  The first server is an old 2003 server and it works fine.  The new server is 2012 R2, and SAM is not able to retrieve several perfmon counters, including all the "URI*" and "Web Service*" counters.

 

I have tried resetting the counters (lodctr /R).  And I can confirm that those counters exist and respond when I run perfmon locally on the server.  I know the credentials are correct.  In the App Monitor interface, the counters all have a status of "Unknown" and an error of:

 

Network connection failed. HResult: No data to return. Error: Unable to connect to the specified computer, or the computer is offline.

 

It obviously is able to connect to the computer, since other data is being returned fine.  Any suggestions?

 

iis-sam.jpg


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