When submitting a ticket as a client how can I get it to show submit as "myself" or "other user" like in the video on the web help desk site? Can't find the setting anywhere.
If I am logged in as a tech can I submit a ticket for another user?
When submitting a ticket as a client how can I get it to show submit as "myself" or "other user" like in the video on the web help desk site? Can't find the setting anywhere.
If I am logged in as a tech can I submit a ticket for another user?