Hello
We have quite a few AppearTV (used for cable TV) devices and would like to monitor them with Solarwinds. The problem here is the devices support SNMP traps or SOAP.
Since Solarwinds doesn't seem to have any timer/delay function in regards to SNMP traps, this is not possible/useable.
However it is possible to poll the devices, but it is not supported/recommended and when the devices are okay, the SNMP result are empty/unsupported. This means we can get the alarms fine but they do not disappear in Solarwinds when they are no longer present on the devices, the only diffrence we see in Solarwinds is the "last polled" timestamp is not updating. The old alarms are first cleared when the device get a new alarm.
Here is a snmpwalk from a Linux server, the first IP is from a device without alarms, and the second is a device with 2 alarms:
[root@linuxserver ~]# snmpwalk -v1 -cpublic 10.253.1.38 .1.3.6.1.4.1.23916.3.1.4.1.4
[root@linuxserver ~]# snmpwalk -v1 -cpublic 10.253.6.27 .1.3.6.1.4.1.23916.3.1.4.1.4
SNMPv2-SMI::enterprises.23916.3.1.4.1.4.13001 = STRING: "No bitrate on input 3"
SNMPv2-SMI::enterprises.23916.3.1.4.1.4.13089 = STRING: "No bitrate on input 90"
The same server, just with SNMP version 2
[root@linuxserver ~]#snmpwalk -v2c -cpublic 10.253.1.38 .1.3.6.1.4.1.23916.3.1.4.1.4
SNMPv2-SMI::enterprises.23916.3.1.4.1.4 = No Such Instance currently exists at this OID
And here is what Solarwinds UDP returns, when testing against a device:
Solarwinds universal-device-poller: .This OID is not supported.
In regards to SOAP, a "true/false" check is not enough, so the newly release SOAP support in SAM doesn't help us, therefore we have not looked much into this (if a device has one alarm, the check works fine, however we need to be notified when/if a 2. or 3. alarm comes.
Any help with this would be much appreciated.
