Check out this help desk confession, featuring the boss's son. Users make your life hard, but SolarWinds Web Help Desk makes it easy!
Ever had that end-user that takes more liberties than he or she ought to and expects you to perform IT miracles at the drop of a hat? It makes your life difficult, right? In reality, they could just send you an email that automatically turns into a help desk ticket. Wondering how that is possible? Let SolarWinds Web Help Desk come to your rescue with its incredible features and amazing price! Spend less time with your help desk system and more time fixing things.
SolarWinds Web Help Desk is a Web-based IT help desk and asset management software that is incredibly easy to use and easy to customize. WHD integrates with email for automated ticket creation & updates and includes IT asset management to provide help desk reps with the complete picture. WHD also offers iPhone® and iPad® integration with native apps, adheres to ITIL best practices/standards and is awesomely affordable!