Our current Help Desk (spiceworks) supports the use of hash tags to assign, close, etc. tickets via email messages that are sent out from the system. Is there anything similar to this in Web Help Desk? Thanks!
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Our current Help Desk (spiceworks) supports the use of hash tags to assign, close, etc. tickets via email messages that are sent out from the system. Is there anything similar to this in Web Help Desk? Thanks!